Shipping policy

Shipping Policy

At UNBOX by Launchspace, we are committed to delivering your games safely and on time, so your learning-through-play experience begins without delay.

📦 Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays are processed on the next working day.

🚚 Shipping & Delivery Timelines

Standard Delivery: 3–7 business days within India
Delivery timelines may vary based on location, courier partner, and external factors on which Launchspace Unbox Pvt Ltd has no control.

Once your order is shipped, you will receive a tracking link via email/SMS.

💰 Shipping Charges

Free Shipping on prepaid orders above ₹1000
Orders below ₹1000 may attract a nominal shipping fee, which will be clearly displayed at checkout.
Cash on Delivery (COD) (if enabled) may include additional charges.

🏫 School & Bulk Orders

For school purchases, bulk orders, or institutional dispatches, shipping timelines and charges may vary based on quantity and destination.

Please write to schools@unboxgames.in for:

📍 Delivery Coverage

We currently ship across India.

At this time, international shipping is not available.

📦 Packaging & Handling

All UNBOX products are packed with care to ensure they reach you in excellent condition.

If your package appears tampered with or damaged at the time of delivery, please do not accept it and contact us immediately.

❗ Delays & Exceptions

While we strive to meet all delivery timelines, delays may occur due to:

UNBOX is not liable for delays beyond our control, but we will always assist in tracking and resolution.

📞 Need Help?

For shipping-related queries, reach out to us at:

📧 hello@unboxgames.in

🌐 www.unboxgames.in