Return and Refund Policy

Return & Refund Policy for UNBOX Games

We want you to love your UNBOX experience. If something’s not right, we’re here to help.

Returns :

• We accept returns for damaged or defective items within 3 days of delivery.

• To initiate a return, email us at [support@unboxgames.in] with videos/photos of the damaged product and order ID.

Conditions for Return :

• The product must be unused and in its original packaging.

• Game components and rule book must be intact.

Refunds :

• Refunds will be processed within 7–10 working days after we receive and inspect the returned item.

• Refunds are issued to the original payment method.

• Shipping charges are non-refundable unless it’s a case of damage or error on our part.

Non-Returnable Items :

• Items purchased on final sale or promotional discounts are not eligible for return unless damaged.